Secure support portal
Fast, simple support
when you need it.
Call Us
888-549-0702.
Start a Refund Code
Enter your 6-digit Refund Code. Continue opens the official Rescue PIN verification and applet download flow.
The Rescue applet is provided by LogMeIn after the PIN is verified. Depending on your browser, you may need to click Join session or approve the download. Only continue when you requested support and recognize the technician assisting you.
Download Now
Choose your operating system.
Your operating system will be detected automatically.
Permission basedYou remain in control of the support session and can end it at any time.
Secure connectionUse the support software only when working with a technician you trust.
Windows & MacDedicated installer options are available for supported desktop computers.